Privacy policy

1. Introduction

FestAdmin (“we”, “our” or “us”) operates the FestAdmin platform available at festadmin.com. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our service. Please read this policy carefully. If you disagree with its terms, please stop using the platform.

2. Information we collect

We collect information you provide directly to us, including:

• Account information — your name, email address and password when you register.
• Organizer profile — your organization name, category and place.
• Fest data — fest names, dates, results, participant names and team information you enter into the platform.
• Payment information — processed securely through our payment provider. We do not store card details.
• Usage data — pages visited, features used and actions taken within the platform, collected automatically.

3. How we use your information

We use the information we collect to:

• Provide, operate and maintain the FestAdmin platform.
• Process transactions and send related information.
• Send administrative messages, updates and security alerts.
• Respond to your comments, questions and support requests.
• Monitor and analyze usage patterns to improve the platform.
• Detect and prevent fraudulent or unauthorized activity.

4. Sharing of information

We do not sell, trade or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating the platform (e.g., hosting, analytics, payment processing), bound by confidentiality obligations.
• Public fest pages — result data you choose to publish via a public link or QR code is visible to anyone with that link.
• Legal requirements — if required by law or to protect the rights and safety of FestAdmin and its users.

5. Data retention

We retain your account and fest data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@festadmin.com.

6. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure authentication via Firebase and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's privacy

FestAdmin is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact us

If you have questions about this Privacy Policy, please contact us or email support@festadmin.com.